Customer Support

Frequently Asked Questions

Clear operational guidelines regarding domestic US fulfillment, return windows, and hardware specifications for all TARMEVIQ mounting solutions.

Core Guidelines

Order, Shipping & Returns

Returns
Fulfillment
Modifications

30-Day Return Window

Amazon MCF Shipping

Order Adjustments

Eligible unused hardware can be returned within 30 days of delivery. Customers must contact support before initiating returns.

Orders ship within the United States only. Fulfillment is routed through Amazon Multi-Channel Fulfillment once system integrations are finalized.

Changes or cancellations may be requested before order fulfillment processing begins. Once processing starts, modifications are no longer possible.

Contact Support

Need specific model compatibility?

Contact our operations team directly for soundbar dimension verification and custom bracket inquiries.